Terms and Conditions

By enrolling in my program, you agree to the following terms and conditions.
Last update 23 December 2024.

     Payment Policy

• All training sessions must be paid a week in advance via Stripe on the website.
• Payments are processed automatically each week after the 8-week minimum term unless you cancel the agreement with appropriate notice (see Cancellation Policy).
• Non-payment will result in the suspension of training services until your account is brought up to date.
  
  

  Minimum Term and Cancellation Policy

• The program has a minimum commitment of 8 weeks, during which cancellations are not permitted.
• After the initial 8 weeks, you may cancel by providing a 2-week written notice via email.
• Cancellations made without the required notice will result in continued weekly charges.
• This agreement cannot be placed on hold at any time.
  
  

  Rescheduling and Missed Sessions

• Sessions may be cancelled or rescheduled without penalty if 24 hours’ notice is provided. The session must also be rebooked within the same week to avoid forfeiture.
• Sessions cancelled with less than 24 hours’ notice will be forfeited, and the session fee will apply.
  
  

  Indemnity and Liability Waiver

• By participating, you acknowledge and accept the inherent risks of physical activity, including the possibility of injury or other complications.
• You release, indemnify, and hold harmless Jenna Brown, her business, her agents, and any associated venues, employees, or instructors from liability for any direct or indirect harm, injury, or loss arising from your participation in the program.
• You confirm that you will not engage in any physical activity if you are suffering from an injury, illness, or condition that could be aggravated by exercise.
• Medical Advice: Consult with your doctor before starting any new exercise or training program, especially if you have pre-existing medical conditions.
  
  

  Refund Policy

• All fees are non-refundable, including for the 8-week minimum term and any unused sessions.
  
  

  Code of Conduct

• Clients are expected to conduct themselves respectfully during sessions and follow the trainer’s instructions for safety and effectiveness.
• Inappropriate behaviour may result in termination of services without a refund.